| NServiceBus Annual Support | Community | Bronze | Silver | Gold | Platinum |
| View the Support Agreement: HTML PDF | FREE |
$500
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$2,500
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| Upgrade Protection (# of cores) | - | 2 | 10 | 50 | Unlimited |
| Incidents (Total) | - | 2 | 10 | 50 | 200 |
| Tier 2 (SLA: 2 business days) | - | 2 | 5 | 15 | 40 |
| Tier 1 (SLA: 1 business day) | - | - | 5 | 25 | 100 |
| Top Tier (SLA: 6 hours) | - | - | - | 10 | 50 |
| Critical (SLA: 2 hours) | - | - | - | - | 10 |
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Community  |
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Public Commercial |
- |
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Email Support |
- | - |
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| Escalation | |||||
| Phone | - | - | - |
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| Web Conference | - | - | - | - |
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| Training | |||||
| NServiceBus Fundamentals | - | - | - |
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| Advanced NServiceBus | - | - | - | - |
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